Thank You for Shopping with TradingSuits.com
We are committed to ensuring your complete satisfaction with every purchase. Below, you will find our returns policy. Please review it to understand the conditions and process for returns:
Eligibility for Returns:
- Clothing Items: Returns are accepted for clothing items if you notify us on the day you receive your order. The return should be initiated within 48 hours of this notification. Items must be unworn, unwashed, and in their original condition with all tags attached.
- Defective or Damaged Items: In case of receiving a defective or damaged item, please contact our customer service within 24 hours of delivery. We will arrange a return or exchange at no additional cost to you.
Return Process:
- Initiate a Return: Contact our customer service at [email protected] within the return period, providing your order details and the reason for the return.
- Return Authorization: Our customer service team will issue a Return Authorization number and provide instructions for the return.
- Packaging and Shipping: Securely package the item in its original packaging or a suitable alternative. Please note that return shipping costs are the responsibility of the customer, unless the item is defective or damaged.
- Return Confirmation and Refund: Upon receipt and verification of the returned item’s condition, we will process your refund promptly. The refund will be issued to the original payment method.
Exchange Policy: For exchanges (different size or color), please follow the return process and specify your exchange request. We will accommodate your exchange subject to stock availability.
Customer Service: For any questions or assistance with returns or exchanges, contact our customer service at [email protected]. We are dedicated to helping you and will respond promptly.
Please be aware that our returns policy is subject to change. We recommend reviewing the policy periodically on our website for updates.
We value your business and thank you for choosing TradingSuits.com for your fashion needs.
Need help?
Contact us at {email} for questions related to refunds and returns.